New normal

A hotel experience without a reception

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What Does a Contactless Experience Look Like?

With Pynbooking PMS, you can fully automate every step of the guest journey, from booking to check-out, eliminating the need for human intervention.

Reservation
With Pynbooking's PMS, you can seamlessly integrate all booking channels, ensuring room availability and prices are automatically updated in real time.
Guests can instantly check availability and pricing, then select and book their preferred room directly on your hotel's website or other platforms.
All reservations are automatically recorded in the PMS, simplifying management and ensuring accuracy.
Communication
With Pynbooking PMS, all guest communication is handled automatically.
The system sends emails or SMS messages with the Guest App access link, booking confirmations, summaries, online check-in invitations, and more.
Pynbooking PMS acts as a virtual employee, ensuring seamless and efficient communication with your guests without requiring human intervention.
Arrival
Guests can complete and sign the accommodation form online via the Guest App, which is always accessible in the PMS.
The online check-in process is also finalized through the Guest App.
For hotels with smart locks, guests receive their room access codes directly, allowing them to check in and settle into their rooms without any direct contact with reception staff.
Stay
The Housekeeping module in the Guest App allows guests to request cleaning services or select a "Do Not Disturb" option effortlessly.
The Room Service module lets guests order food or other services directly from their phones with just a few taps.
With Pynbooking, guests can enjoy a fully contactless stay, eliminating the need for in-person interactions with hotel staff, while still receiving exceptional service.
Departure
Pynbooking streamlines the check-out process with complete automation.
Guests can pay for their stay and request additional services directly in the Guest App, thanks to flawless integration with online payment processors.
Without human involvement, the PMS automatically generates and emails the fiscal invoice. Once payment and check-out are completed, the PMS deactivates the room access code and sends the guest an invitation to leave an online review and rate their experience.

Less effort for you, more control for guests.

Hotel without reception? It's the new normal.

It automates the entire guest journey – from booking to check-out – and offers a completely contactless experience, directly from Pynbooking.
Contactless start